Hotel Terms

Flexible Cancellation

Credit Card required to guarantee your reservation. We are holding the reservation on a guaranteed basis. In case of cancellation please contact the hotel before 2.00pm local time 48 hours prior to the arrival date to avoid any cancellation or no show charges equivalent to the rate on the first night plus taxes.

Smoking

The Barnsdale is a non-smoking hotel. Should you choose to smoke in your bed room, we reserve the right to charge a cleaning surcharge upon or after your departure, which will be an additional nights room rate and further charges relating to the deep cleaning of the room may also be incurred.

Guest Personal Property

The Barnsdale accepts no liability for any damage to or any loss of guests' personal property. We have personal room safes in each bedroom and suite for residents.

Dogs

Well behaved Dogs are welcomed at The Barnsdale. We have 4 Dog Friendly rooms on the Ground Floor with outside terrace access. There is a £30 per night charge per Dog. A maximum of 2 Dogs per room. We provide a dog welcome pack on arrival. No dogs can be left in the room unattended.

Babysitting

Unfortunately, we are currently unable to provide babysitting services until further notice.

To guarantee your reservation: We request Credit card information required at time of booking to guarantee your reservation at the hotel.

HOTEL POLICIES

On-arrival

When checking in we will ask for a Pre-authorisation amount of your first night’s Accommodation plus £100. This will be deducted from your bill on check-out or refunded if you have not exceeded the amount.

Check-in and Check-out

Our priority is to have your room ready from 4.00pm. Should you wish to join us earlier to enjoy our facilities, we will be delighted to store your luggage with the porter until the time that your bedrooms become available.

You are kindly asked to vacate your room by 11.00am on your day of departure. If bedrooms are not vacated by 11.00am on the day of departure, a charge may be made by the hotel.

Please note that all rooms are non-smoking.

Bramley Products

We provide bespoke Bramley bathroom amenities that are in sustainable bottles. Your welcome to use during your stay. If bottles are taken from room, the hotel reserve right to charge.

Spa Terms

• Please inform us of any medical conditions or dietary requirements at time of booking.
• Minimum age to enter the spa area or have any treatment is 18 (except for our outdoor pool for members & hotel guests only).
• Spa bookings require full payment at the time of booking.
• We operate a 7 Day cancellation policy for Spa packages and Facility use and a 48-hour cancellation policy for treatments. Any Treatments or Spa Packages canceled within these time periods will be subject to payment in full.
• Arrive 15 minutes prior to treatment time to complete a health questionnaire as late arrivals can result in reduced treatment time.
• Please note that we do not offer face or body treatments for ladies who are under 14 weeks pregnant. When over 14 weeks we are able offer a selected range of treatments.
• Please advise us if you are pregnant, have any allergies, are currently under the supervision of your GP, have had any recent surgery or you have any other medical conditions that may affect your treatment.
• Mother to be treatment: Please note that we do not offer face or body treatments for expectant mothers who are less than 14 weeks pregnant. When over 14 weeks we are able offer a selected range of treatments.